Photo Watch Digital FAQ

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How do you install Photo Watch Digital?

  • Screen-20160328100359Photo Watch Digital is a watch face for Galaxy Watch, Galaxy Watch Active or Gear watches.
  • Once installed, long tap on current watch face, and select Photo Watch Digital watch face.
  • If you are unable to install Photo Watch Digital, please restart the watch before installation.




How do you have photos shown up on Photo Watch Digital?

  • Send the photos to the watch via Galaxy Wearables (Galaxy Watch) app on the phone. On Android phones, you can also select a photo on device, tap on the share icon, then send to Gear.
  • On Photo Watch Digital watch face, select one or more photos to be shown.
  • If more than one photo is selected, every time you raise your watch to see the time, you will see a new photo!


用 Galaxy Wearables (Galaxy Watch) 软件来上载照片。你可以在表盘上选择照片。



How do you customise the watch face?

  • You customise the watch face on the watch face itself.
  • Tap on watch face to show next photo (if more than one photo are used as background).
  • Double tap on the center of watch face to enter Edit mode. You will do the customization in Edit mode.


When in Edit mode, you will see some translucent overlays indicating touch areas. Tap on center to see the help text.

  • Tap on bottom to select one or more photos from your photo album.
  • Tap on top to toggle text size and 12/24 hour mode.
  • Tap on top left to position digital time.
  • Tap on bottom left to select one of the styles for digital time.
  • Tap on top right to select text font.
  • Tap on bottom right to select text color.
  • Double tap on the center of watch face to leave Edit mode.






Can I use animated GIF as background?

  • In our test, older Tizen 2-based watch can support animated GIF but the newer watches running Tizen 3/4 cannot. The animation only changes about 1 frame per second to save battery life.

我是否可以使用 GIF 动画作为背景?

不一定,新一代 Tizen 3/4 手表似乎不支持 GIF 动画。

I selected the photo and it shows up as black, what happened?

  • Check to see if the photo is too big? Scale down to around 360×360 size
  • Check to see if the photo file name have strange characters?
  • Rename the file to use only alphabet and numbers (eg photo1.png).



I selected the photo and it shows up in wrong orientation.

  • The photo might be too big for watch to handle. Try to scale down to around 360×360 size
  • Send the photo to us to check whether the issue can be fixed



I selected multiple photos, but the background does not changed every time I look at my watch.

  • Set the watch Ambient mode to Always On.



Why don’t you use Stylize option to configure the watch face?

  • Unfortunately, this option is not available to 3rd party developers at this moment.

After trying all these things, it still does not work. Try the following steps:

  • Do you have any photo in your watch?
  • Try uninstall and reinstall the app.
  • Try switch on “Watch always on” mode. Some features depend on this feature.
  • Restart the watch.
  • Have you uploaded any photos to your watch via Galaxy Wearables (Samsung Gear) app on your phone?
  • If you are using Android phones, the photos must be on device before you can send to Galaxy Wearables (Galaxy Watch) app. You might need to select the photo and save to device.
  • Did you remember to enter Edit mode before customization?
  • If the digital time disappeared, give this a try: in Edit mode, try tapping on top left corner (change position) or bottom left corner (change watch style) repeatedly. Does the digital time appeared sometimes? If yes, please contact us.
  • Select another watch face and select Photo Watch Digital watch face again. This will restart Photo Watch Digital.
  • Upgrade you watch firmware. Open the Galaxy Wearables (Galaxy Watch) app on your phone and head to Settings. Once there, go to the About Gear option, and then tap the Update Gear button.
  • Did you get the app from Google Play or Galaxy Apps? The Google Play version is for Android Wear watches (not Galaxy Watch or Gear watch). Get from Samsung Galaxy Apps instead.

We are open to all suggestions on how to improve Photo Watch Digital! Please send emails to


你的手表有照片吗?记得要用 Galaxy Wearables (Galaxy Watch) 手机软件来上载照片。如果你用安卓手机,照片必须在手机上。







您是在三星 Galaxy Store 应用商场下载软件而不是 Google Play 吧?